07/26/2026
Service tip:
WHY IS MY REFRIGERATOR FREEZING FOOD?
Simple Causes & Easy Fixes
🌡️ Temperature Set Too Cold
Your refrigerator should be set between 37–40°F.
If it’s lower than that, food can freeze—especially on upper shelves.
✔ Fix: Adjust the temperature slightly warmer and allow 24 hours to stabilize.
💨 Food Blocking Air Vents
Cold air enters your fridge through vents (usually in the back or top).
If food is placed directly in front of these vents, it can freeze.
✔ Fix: Keep items clear of vents and allow proper airflow.
❄️ Faulty Thermostat
A malfunctioning thermostat may cause your fridge to run too cold.
✔ Fix: If temperatures seem inconsistent, a service check may be needed.
🔄 Damper Control Issue
The damper controls cold air flow from the freezer to the refrigerator.
If stuck open, too much cold air enters the fridge.
✔ Fix: This typically requires professional repair.
🧊 Not Enough Food Inside
An empty fridge cannot regulate temperature well, leading to cold spots.
✔ Fix: Keep your fridge moderately stocked to maintain even cooling.
🚪 Door Seal Problems
A damaged or loose door seal allows cold air to escape, causing the fridge to overcompensate.
✔ Fix: Check for cracks or gaps and replace the seal if needed.
⚠️ WHEN TO CALL FOR SERVICE
Food is freezing everywhere in the fridge
Temperature is inconsistent
Refrigerator runs constantly
Need Help? We’re Here for You!
Contact us for expert advice, service, or replacement options.
Tidewater Appliance
