Chupp's Piano Service

09/02/2026

The piano's action is where the emotion of a pianist's fingers is translated into music. Precise control is required, which is why our shop spends an inordinate amount of time perfecting the voicing and regulation of each piano we restore. Fine craftsmanship for over fifty years here in the Hoosier heartland.

08/30/2026

Dennis first became fascinated by the workings of the piano as a young man, after observing a local piano tuner working his ‘magic’ on his family piano.

Under the tutelage of the regional Steinway & Sons service representative, he began to hone his tuning and repair skills and soon began to branch out into more extensive restoration work. Dennis received training at the New York Steinway & Sons Factory and personal training from Fred Drasche, the legendary Steinway & Sons head service representative.

All of this would lead him to create Chupp’s Piano Service, Inc. and begin his focus on the full rebuilding of vintage pianos. The family owned and operated business soon outgrew the small workshop behind his home in Goshen.

In 2000 Chupp’s Piano Service packed up and moved down the road into a state of the art, climate controlled rebuilding facility just south of the City of Goshen in the Town of New Paris, Indiana. Since that time, the business has prospered and weathered the storms of shifting tastes, economic uncertainties, and a changing music industry to join the ranks of the preeminent piano rebuilding shops in the United States. In late 2019, we completed the addition of a spacious showroom – conveniently located right next to our rebuilding facility.

08/30/2026

Looking back at a special restoration project.

Built in 1972 at the New York Steinway & Sons Factory, Model B #430030 served as the primary piano at Fireside Recording Studio, founded by Porter Wagoner and Dolly Parton.

Shortly after the joint project was launched, Wagoner and Parton split, with Wagoner becoming the sole owner of the studio...

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Built in 1972, Steinway & Sons Model B Grand Piano #430030 is a unique instrument with a rich musical history. Steinway & Sons Model B Grand Pianos are among the world's most coveted instruments - often seen in professional institutions as recording instruments. Model B #430030 served in this capaci...

08/27/2026

Juliana Chupp preps a brand new set of hammers and installs fresh damper guide rail bushings (these support and align the dampers which fall to mute the strings). Attention to detail is what can set a high-quality piano restoration apart from the others.

Custom-built and regulated actions are just one of the many options available to you when you choose to have us restore your piano. Each action is properly regulated and expert tone regulation is conducted to ensure the very best playing experience that is custom-tailored to your preferences. Our technicians are experts in conducting action analysis in order to select the parts that are perfect for your piano. We are passionate about crafting an instrument that is of true concert-level quality and capable of supporting the repertoire of the finest artists.

08/25/2026

"Upon entering our shop you will find shelves with dozens of piano actions and key sets awaiting new action parts and regulation. [The coffee makers in the corner provide a steady stream of caffeinated encouragement for our team. Our double-sectioned refinishing and spray rooms allow us to complete cosmetic refinishing, soundboard repair, new pinblock fabrication and much more.

The ‘middle room’ of the Chupps Piano facility is where you will often find our techs setting cast iron plates, installing new music wire, and completing much of the fine regulation and voicing work. The hustle and bustle of steady piano craftsmanship comes alive each work-day within our shop!"

The Hustle & Bustle of Historic Craftsmanship Comes Alive at the Restoration HQ of Chupp's Piano Service, Inc. of Northern Indiana.

08/24/2026

The piano's action is where almost all of the thousands of moving parts in a piano reside. In this short, Piano Technician Philip Balke adjusts the backchecks in the action of a vintage Steinway & Sons Grand Piano undergoing restoration here at our shop.

Proper action regulation is a time-tested art, and is one of the final and most important steps of the piano restoration and rebuilding process.

This job is one that takes time, talent and a dedication to the craft. Our technicians are highly trained by the best in the industry and have the experience needed to craft an action that fits your performance needs. This is just some of the work that we do on every single restored piano we work on here at Chupp’s Piano Service. Our processes are time-tested and proven to produce a piano that plays at its optimum potential.

08/21/2026

Over five decades of family piano craftsmanship.

08/20/2026

When we are rebuilding a piano, often we can retain the original factory soundboard. Many clients prefer the use of the original soundboard. We have developed and perfected unique and advanced repair techniques, so this option is often a viable one.

When an original soundboard needs restoration, we evaluate the board to ensure structural integrity, sand it and repair any damage and cracks utilizing our special methods. Our soundboard restoration process ensures optimum stability returns to the board. Our soundboard restoration process does not use shims.

Due to the inherent issues with the shim repair method, we do not use shims when completing these repairs. Our method for repairing cracks in original soundboards is one of our special family woodworking methods. Our soundboard repairs utilize an advanced synthetic wood that bonds with the original wood in the soundboard.

Unlike the shim method which forces two ages and types of wood together, this repair is much more stable and prevents future defects. This specialized epoxy is designed for wood restoration and has many of the same characteristics as the wood itself. Not only is this repair much more structurally sound, we do not extensively widen the crack. This creates a much cleaner looking repair which blends together with the existing soundboard. We then seal the top and bottom of the soundboard, paying special attention to ensuring that the supporting ribs are firmly secured to the soundboard planks.

08/19/2026

Chupp’s Piano Moving utilizes specialized equipment to ensure your piano is moved safely and securely. Unlike regular movers, we are piano professionals that understand how to safely and quickly move your piano. A piano is a complex and imposing instrument and requires correct handling to move in a proper manner.

If you would like to receive an estimate for our professional piano moving services, than please contact us using the form below and we will be in touch.

08/18/2026

The expert at work. 🎹

Piano tuning first became a profession as the new ‘piano fortes’ grew in popularity during the early part of the 1800s. The process of tuning a piano is one that requires patience and attention to detail. and it is a service we are proud to offer here in the Michiana region.