The Customer Service Experts

The Customer Service Experts We are a leading provider of integrated guest relation programs for retail centers nationwide.

Due to unforeseen circumstances, the train will be closed today. We apologize for the inconvenience and will resume trai...
08/18/2026

Due to unforeseen circumstances, the train will be closed today. We apologize for the inconvenience and will resume train rides tomorrow! 🚂

We apologize for the inconvenience but the train rides will start at 1pm today! We hope to see you there! 🚂
07/03/2026

We apologize for the inconvenience but the train rides will start at 1pm today! We hope to see you there! 🚂

05/02/2026

This Sunday, Kylo Ren will be at the Promenade Express! Come stop by for rides and photo ops! Train tickets are $6 and photos are $3! May the Fourth be with you.

Today’s hours are 2pm-7pm. We apologize for the inconvenience and hope to see you there! 🚂
04/23/2026

Today’s hours are 2pm-7pm. We apologize for the inconvenience and hope to see you there! 🚂

A wild Sampo and Fugo appear! Thanks for stopping by and riding the train! 🚂
02/04/2026

A wild Sampo and Fugo appear! Thanks for stopping by and riding the train! 🚂

Happy Saturday, passengers! For the weekend we will be located by Cheesecake Factory. Come stop by for a $6 train ride! ...
01/03/2026

Happy Saturday, passengers! For the weekend we will be located by Cheesecake Factory. Come stop by for a $6 train ride! 🚂

Attention passengers! Stating next week the train will be open two extra hours! These hours will go up until New Years, ...
12/10/2025

Attention passengers! Stating next week the train will be open two extra hours! These hours will go up until New Years, then we will be back to our regular hours after that. We hope to see you soon! 🚂🎄🎅🏻

‘Tis the season! 🎄☃️❄️🎅🏻
11/29/2025

‘Tis the season! 🎄☃️❄️🎅🏻

All aboard! 🎄🎅🏻❄️☃️
11/28/2025

All aboard! 🎄🎅🏻❄️☃️

Congratulations to Jordan for winning the Halloween raffle! We hope you enjoy your treats and free Frequent Rider Card! ...
11/04/2025

Congratulations to Jordan for winning the Halloween raffle! We hope you enjoy your treats and free Frequent Rider Card! Stop by the Promenade Express to take a ride through the mall and find out when we will be doing our next raffle! 🚂

Address

3290 E. Guasti Road Suite 100
Ontario, CA
91761

Telephone

(909) 946-2400

Website

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