03/19/2026
Well, that was surprisingly quick…we filed a USPS claim for the damaged brooch (see previous post) on Saturday 3/14/26. This morning, 3/19/26, we received this email stating that we will receive a check for the value of the brooch! Just 5 days to process the claim seems remarkably quick!
Granted, this was the first Ground Advantage claim we’ve ever filed. So, we don’t know if that has any bearing on whether or not the claim was approved. However, we only submitted the 2 photos provided by our buyer (again, see previous post) because we haven’t received the return yet (still waiting for it to be shipped).
Of course, we’ll still be out the postage expense coming and going. We’ll have to wait until the brooch is returned to determine if it can be repaired or if the cost of doing so is prohibitive.
Bottom line, don’t believe all the horror stories you hear about the USPS insurance claims process. Yet, we don’t have check in hand yet!