FYND, Pensacola, FL (2026)

09/10/2026

Pensacola, we need your help. ❤️

Approximately three months ago, I witnessed an accident that changed the life of a man named Devin Potts forever. Since that morning, my wife Abigail and I have stayed by his side and done everything within our power to help him and his family.

Devin’s family has given us permission to share his story and this photograph.

At approximately 7:00 a.m., I was on my way to pick up a FYND customer when I witnessed Devin, who was riding an e-bike, collide with another vehicle. According to the Florida Highway Patrol, both the front and rear brakes on his e-bike failed. He was unable to stop at a stop sign and collided with the side of the vehicle.

I stayed beside Devin as he faded in and out of consciousness. While we waited for EMS to arrive, I had to perform CPR on him.

After EMS transported Devin from the scene, I realized that, in the shock of everything that had happened, I had forgotten to ask which hospital they were taking him to. I knew almost nothing about him—not where he lived, who his family was, or how to contact them. All I could remember was the shirt he was wearing, which is pictured in the photograph attached to this post.

I went to his workplace and confirmed that they were missing an employee matching his description. They helped point me toward the area where he lived. As it turned out, Devin and I lived only about 30 seconds apart. We had crossed paths before, but we had never officially met.

Abigail and I eventually found Devin’s home. We had to tell his wife, Crystal, that her husband had been critically injured and transported by ambulance. Nearly seven hours had passed since the accident, and neither Crystal nor Devin’s mother had been notified.

Devin and Crystal had been married for only two weeks.

After finding Crystal, I went with her to the hospital. Crystal and I were the first people there to see Devin. Since that day, I have visited him almost every other day for the past three months.

I have watched his journey from the side of the road to the hospital and through every step of his recovery. I have not given up on him, and I am not going to start now.

Devin and Crystal have an incredible story. They met while experiencing homelessness and worked together to build a home and a life. They purchased a trailer and relied on bicycles to get to work, buy groceries, and attend appointments.

Devin had even placed a down payment on a pickup truck as a surprise for Crystal. In only three more days, he would have been driving that truck instead of riding his bike.

Before the accident, Devin was the only source of income for their household because Crystal is disabled and unable to work. Devin had recently become a full-time employee, but his health insurance was not scheduled to become active until August—two months after the accident.

On the day of the accident, after meeting Crystal and Devin’s mother and learning more about their financial situation, Abigail and I knew we could not simply walk away.

That same day, we decided that our owner pay from FYND—our portion of the company’s profits—would be donated to Devin’s family. We have continued doing that for the past three months.

We also paid their lot rent in advance, ensuring that their home is covered through October 1. We wanted Crystal to have one less bill to fear while her husband was fighting for his life.

We will continue donating all of our owner pay to Devin’s family through Devin’s release from the hospital, which is expected to happen this coming Sunday.

After his release, FYND will continue supporting the family by donating 5% of our profits to them as Devin continues his recovery.

This experience has also shown us how quickly an unexpected, life-changing event can devastate a local family. Going forward, FYND will set aside an additional portion of our profits to create a community assistance fund. That fund will be used to help other people in Pensacola who experience life-changing situations beyond their control.

Devin survived, but he suffered a severe brain injury and now faces a long and difficult road.

He can answer some questions by nodding yes or no. He can use the bathroom with assistance, and his family has been told that he should eventually be able to walk again. However, he is not expected to regain his natural ability to speak.

He will need an augmentative and alternative communication device, commonly called an AAC device, to help him communicate. We are also trying to provide him with a tablet that he can use for communication, educational videos, mental stimulation, and relearning everyday skills.

The progress Devin makes and the skills he relearns during this stage of his recovery may have a lasting effect on what he is able to retain, making the coming months incredibly important.

Devin remains on a feeding tube and will need specialized nutrition. He is expected to leave the hospital this Sunday and be transferred to a care facility, with his mother traveling here to help transport him.

Meanwhile, Devin and Crystal still have their trailer, animals, household bills, medical expenses, and an entirely new set of long-term needs.

This experience has affected me more deeply than I can explain. I have spent many sleepless nights replaying the accident in my mind. I still see it happen over and over again.

But whatever effect this has had on me is nothing compared with what Devin, Crystal, and their family must now face.

We are not asking anyone to give more than they can afford. We are simply asking our community to help if you are willing and able.

Donations may be used for:

• An AAC communication device
• A tablet for communication, education, and mental stimulation
• Specialized feeding-tube nutrition
• Medical and rehabilitation expenses
• Household bills and care for their animals
• Transportation and relocation needs
• Other necessities throughout Devin’s recovery

No donation is too small. If you are unable to donate, please consider sharing this post. A single share may help Devin’s story reach someone who can contribute.

You can donate through the link below:

https://square.link/u/BWPwY6rr?src=sheet

I was there when Devin’s life changed. I stayed beside him while we waited for help. I helped find his family, waited with them at the hospital, and have continued showing up for him throughout the past three months.

Abigail and I made a promise that we would help this family. FYND will continue honoring that promise.

We are not prepared to let Devin and Crystal face this without a fight.

Let’s show them what Pensacola can do when one of our neighbors needs us most. ❤️

09/05/2026

We want to be transparent about something we’re changing here at FYND.

Up until now, we have used generative AI to help create some of the graphics, artwork, and other content you’ve seen on our page.

We know generative AI has become a pretty big topic lately, and we also know there are a lot of people who have very real concerns about AI-generated artwork and content.

We’ve heard you.

Going forward, FYND will no longer be using generative AI to create our pictures, flyers, advertisements, or other visual content.

But we also want to clear something up because we don’t want anyone getting the wrong idea about what was and wasn’t AI-generated.

All of the pictures you’ve seen of our actual vehicles are REAL.

All of the pictures you’ve seen of me, the owner, are REAL.

Our vehicles, our drivers, our business, and the actual services we show you have always been real.

The generative AI was mainly used for things like some of our graphics, designs, logo-related artwork, backgrounds, and similar promotional content — which, let’s be honest, most of you could probably tell was AI-generated anyway.

Now we want to make all of that our own too.

Over the next few weeks, my wife and I are going to be working on redesigning our graphics, flyers, branding, and other materials ourselves using Canva, our own photos, and other non-generative tools.

And I’m going to be completely honest with everyone…

I’m a developer. I can build software. I can build websites. I can spend hours figuring out why one line of code broke something that was working perfectly five minutes ago.

What I CANNOT promise you is that I know how to make a flyer look good.

So some of our graphics might be a little ugly at first. Some might have a font that makes you wonder what I was thinking. My wife will probably have to stop me from making some absolutely terrible design decisions.

But they’ll be ours.

We’re a small, locally owned business. There isn’t a marketing department sitting behind FYND. There isn’t a professional graphic designer on payroll. A lot of the time, it really is just my wife and me figuring things out as we go.

We also don’t want to pretend we never used generative AI just because the conversation around it has changed.

We did.

It helped us create things that, at the time, we simply didn’t have the skills or resources to make ourselves. But we’re listening to the people who support us, and we think this is the right direction for FYND going forward.

So over the next few weeks, you may notice things changing. Our graphics may look different. Some of our branding may change. Our flyers may change. We’re going to work through it piece by piece and make FYND’s visual identity something we actually created ourselves.

All we ask is that you give us a little patience while we learn.

And if one of my flyers looks absolutely terrible, you’re allowed to tell me.

Just maybe be a little nice about it. I’m trying. 😂

Thank you to everyone who continues to support FYND and a small local business that is still learning, changing, and growing.

08/27/2026

THIS SCREENSHOT SHOULD GET EVERY RIDER AND DRIVER’S ATTENTION.

According to this screenshot of a conversation with Uber Support, a driver was given this explanation of how Uber’s pricing works:

Uber Support says that under its “Upfront Pricing Split,” what the passenger pays and what the driver earns are calculated separately.

The message goes even further, stating that Uber uses “decoupled machine-learning models” to determine pricing — including what a passenger may be willing to pay and what a driver may be willing to accept.

Read that again.

The amount the rider pays and the amount the driver receives are not simply one fare divided by a fixed percentage.

That is exactly the kind of pricing model we DID NOT want at FYND Rideshare.

Our system is intentionally simple.

RIDER PRICING
• $5 base/call-out fee
• Starting at $2 per mile depending on vehicle
• $15 or $20 minimum depending on vehicle
• $15 off-hours fee when applicable

DRIVER PAY
The driver receives 75% of the ride fare. Every time.

No AI determining what we think you might be willing to pay.

No algorithm determining the lowest amount a driver might be willing to accept.

No changing the driver/company split from ride to ride.

If the eligible ride fare is $40, the driver gets $30.

If it’s $100, the driver gets $75.

75% means 75%.

We built FYND around a simple idea:

Riders should understand how their price is calculated. Drivers should understand how they’re paid.

No guessing. No mystery algorithm.

Just straightforward pricing and a straightforward split.

FYND Rideshare
RIDEWITHFYND.COM

08/14/2026

🚨 RIDESHARE DRIVERS — FYND IS EXPANDING! 🚨

If you drive in Arizona, Idaho, Florida, Tennessee, Georgia, Ohio, or Alabama, we want to talk to you.

FYND Rideshare started in Pensacola, Florida, and with our new insurance program, we’re ready to expand into new cities across 7 states.

Now we need local drivers.

💰 YOU KEEP 75% OF EVERY FYND RIDE

🚘 YOUR MONTHLY INSURANCE COST:
• Up to 4 passengers — $80/month
• Up to 6 passengers — $90/month
• Luxury up to 4 — $100/month
• Luxury up to 6 — $110/month

FYND subsidizes 80% of the insurance cost, and you pay your portion directly through our insurance provider’s portal. We don’t hide it inside your ride earnings.

AND NO — WE DON’T EXPECT YOU TO BUILD OUR BUSINESS FOR US.

This is important.

If we decide to launch FYND in your area, we will spend the money necessary to get FYND legally compliant to operate in that market.

We will advertise and work to generate regular FYND ride requests for our drivers.

Your job isn’t to go find every passenger yourself.

You’ll be able to accept regular rides generated through FYND, while ALSO having the opportunity to build your own book of repeat customers.

That’s one of the biggest differences with FYND.

Meet someone who wants to continue riding with you?

Keep them as your customer.

Build relationships. Build repeat business. Set your own pricing for your direct bookings through FYND.

But building your own clientele is an opportunity — not a requirement.

📍 CURRENT EXPANSION STATES:

Arizona • Idaho • Florida • Tennessee • Georgia • Ohio • Alabama

And if you’re one of the first qualified drivers to help us establish FYND in your local area, we’ll talk with you about the opportunity to become an FYND Area Manager.

We need at least 3 qualified drivers total before launching a new local market.

You also do NOT have to quit Uber, Lyft, or the other apps you currently use.

Keep driving. Talk to us. Learn what we’re building. See if FYND makes sense for you.

👇 INTERESTED? MESSAGE US WITH:

📍 City & State
🚗 Year, Make & Model
👥 Passenger Capacity

75% to the driver.
Transparent insurance.
FYND generates rides.
You can build your own clientele too.
Let’s bring FYND to your city.

08/11/2026

🚨 HUGE FYND ANNOUNCEMENT — PLEASE READ THE ENTIRE POST 🚨

This is one of the biggest announcements we’ve made since starting FYND. Whether you’re a customer, current driver, or someone who’s considered driving with us, please read this all the way through.

FYND is officially entering its next chapter.

Those who have followed us know FYND has operated as a private transportation company, with drivers required to maintain their own commercial auto insurance coverage.

After a lot of work behind the scenes, FYND has partnered with a commercial auto insurance provider that allows us to carry the higher insurance requirements needed as we transition FYND into a rideshare company.

Yes — FYND is becoming a rideshare company.

But we’re NOT becoming another Uber or Lyft.

Our standards aren’t changing. We’re still going to be selective about our drivers, require clean and dependable vehicles, and prioritize reliability, communication and customer service.

🚗 NOW LET’S TALK ABOUT DRIVERS — BECAUSE OUR MODEL IS DIFFERENT.

You might immediately ask:

“Why would I pay a monthly amount to drive with FYND when I can turn on another rideshare app and drive without paying a monthly fee?”

That’s a completely fair question.

It comes down to how we’ve chosen to structure driver pay.

We discussed two options with our current drivers.

OPTION ONE:

FYND pays 100% of the insurance cost, but we take a larger percentage from every ride to cover it.

OPTION TWO:

FYND subsidizes the majority of the insurance cost, the driver pays a small fixed monthly portion, and the driver KEEPS 75% OF EVERY FYND FARE.

Our current drivers voted that they would rather have the predictable monthly insurance cost and keep the higher percentage.

So that’s exactly what we’re doing.

Driver portions are:

• Non-luxury, up to 4 passengers: $80/month
• Non-luxury, up to 6 passengers: $90/month
• Luxury, up to 4 passengers: $100/month
• Luxury, up to 6 passengers: $110/month

And we want to be EXTREMELY transparent about something:

YOU DO NOT PAY THAT MONEY TO FYND.

Drivers receive access to our insurance provider’s portal and pay their portion DIRECTLY TO THE INSURANCE PROVIDER.

FYND never collects your insurance payment.

We don’t add a markup.

We don’t take a cut of it.

And we don’t pocket the difference.

You can log into the insurance provider’s system yourself, see your coverage, and make your payment directly.

FYND subsidizes the majority of the remaining cost separately.

Why structure it this way?

Because we want drivers to know exactly where their money is going.

Your monthly insurance contribution isn’t a hidden FYND membership fee disguised as “insurance.”

It’s an actual insurance payment made directly to the company providing the coverage.

And once you’ve paid that fixed monthly amount, completing more FYND rides doesn’t make your insurance contribution increase.

You still KEEP 75% OF YOUR FYND FARES.

The more you drive, the more valuable that model can become.

And there’s another major benefit.

The program provides commercial rideshare coverage, including coverage for the driver’s vehicle and covered injuries, subject to the policy’s terms and conditions.

Eligible coverage can also extend to your Uber and Lyft rides at NO ADDITIONAL COST under the program.

So we’re not asking drivers to choose FYND OR Uber OR Lyft.

Drive Uber.

Drive Lyft.

Drive FYND.

We’re building FYND to be another source of income — with a model designed to let drivers keep more of what they earn.

🌎 AND FYND CAN NOW GROW BEYOND FLORIDA.

Our new structure opens the door for FYND to expand into:

ARIZONA · IDAHO · TENNESSEE · GEORGIA · OHIO · ALABAMA

We’re not launching everywhere overnight.

We’ll expand responsibly, market by market, while maintaining the standards that made FYND different.

For customers, we’re building toward more availability without sacrificing reliability or personal service.

For drivers, we’re building a platform where you can keep 75% of your FYND fares, access heavily subsidized commercial rideshare insurance, continue working other platforms, and know exactly where your insurance money is going.

FYND is becoming a rideshare company.

FYND is expanding beyond Florida.

And we’re going to do rideshare differently.

— Malachi
Owner, FYND

08/06/2026

Hello everyone!

I’m Malachi, the owner and founder of FYND here in Pensacola. It’s been a while since I’ve introduced myself, so I wanted to take a minute to introduce myself, my wife, and our business.

My name is Malachi Moulden, and I’ve lived here in Pensacola since sometime before 2018. Honestly, when we do the math, we still can’t figure out exactly when I moved here. 😂

My wife, Abigail Moulden, was born and raised right here in beautiful Pensacola, and together we own and operate FYND.

Almost three years ago, we started this journey with one goal: to separate ourselves from Uber and Lyft by providing more predictable pricing, cleaner vehicles, better customer service, and an overall better transportation experience.

Like every new business, our first year was spent figuring things out. At the time, our goal was simple: save people money while still being fair. We would look at what Uber or Lyft was charging, apply a discount, and that became our price.

Last year, we completely redesigned our pricing system. One thing that surprised us was that many of the customers who had been with us since the beginning actually told us to raise our prices because they felt we were undervaluing what we offered. In many cases, we were charging more than 50% less than Uber and Lyft.

Now, as we approach our third year in business, I can honestly say that we won’t always be cheaper than Uber or Lyft. Some people may wonder why.

The truth is that our pricing is built differently.

We charge less in fees, less per mile, and keep our pricing as straightforward as possible. Uber and Lyft use dynamic pricing, where their AI adjusts fares based on many different factors. Uber has publicly discussed that pricing can be influenced by factors such as supply and demand, trip details, and other marketplace signals. There have also been reports and studies suggesting pricing can vary based on things like the neighborhood you’re requesting a ride from or even the payment method being used, including premium credit cards. Whether every factor applies to every ride or not, the reality is that prices on those platforms can change dramatically from one minute to the next.

With FYND, our pricing is simple:

• Flat $5 service fee
• Minimum fare of $15 or $20, depending on the vehicle
• $2.00 or $2.50 per mile, depending on the vehicle

The only dynamic pricing we have is a flat $15 after-hours fee.

“What are your hours?”

Our standard operating hours are Monday through Saturday, 10:00 AM to 10:00 PM.

“So you aren’t open 24/7?”

Actually, we are. Every ride simply needs to be scheduled at least 8 hours in advance. That allows us to properly plan our schedule and continue providing reliable service, even in the middle of the night.

One thing we’ve learned over the last few years is that many of our customers aren’t simply looking for the lowest price—they’re looking for reliability.

A large portion of our customers are traveling to and from Pensacola International Airport, often leaving for work at 3:00 or 4:00 in the morning or getting home late at night. Those are also the times when Uber and Lyft prices are often at their highest, and when finding a driver can sometimes be difficult.

We’ve seen countless Facebook posts from people asking things like, “I have to be at work at 4 AM. Does anyone know an alternative to Uber?” or “I can’t get anyone to pick me up from the airport.”

That’s where we come in.

When you’ve scheduled your ride with us, we’re there. That’s why many of our regular customers tell us they’re happy to pay a little more if it means they know someone they trust will actually show up when nobody else will.

One of the biggest benefits of our pricing is consistency.

A ride from Pensacola International Airport (PNS) to Pensacola Beach during our normal hours is approximately:

🚗 FYND X: Around $28
🚐 FYND XL: Around $37.50

After hours:

🚗 FYND X: Around $43
🚐 FYND XL: Around $52.50

For comparison, I’ve attached a screenshot from Uber taken today (Thursday around 3:30 PM).

At that moment:

🚗 Uber X: Around $37
🚐 Uber XL: Around $66

Sometimes we’ll be cheaper.

Sometimes we’ll be about the same.

Occasionally, we may even cost a little more.

But what we strive to provide every single time is predictable pricing, clean vehicles, dependable service, and the peace of mind that comes from booking with a locally owned company that truly values every customer.

To everyone who has supported us over the past three years, thank you. Your trust has allowed us to keep growing, and we can’t wait to see what the future holds.

07/30/2026

Reliable rides make workdays smoother. Ever wish your commute just worked? Meet the Pensacola team that shows up on time, every time. No surge pricing. No guessing. Just the same clean, friendly ride—week in, week out. Ready to make your mornings easier? Book your recurring ride with FYND: https://ridewithfynd.com/commuter/ 🚗

FYND

09/10/2026

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