Mid States Professional Services

Mid States Professional Services Mortuary Equipment Repair & Sales Experts In 1965 I started working for a private ambulance service in Kansas City, Missouri.

mortuary equipment repair & sales experts

A little about how and why I came to start this business:
My name is Jim Brown and I have owned and operated Mid-States Professional Services since 1984. One of the questions that I am often asked is "how did you ever get into repairing mortuary equipment ?"The only way that I really know how to answer this question is that my career choices have lead me there. Back in this day and age , we did lots of removals for the numerous funeral homes in KC and I got to know a lot of funeral service folks. In 1970 I joined the United States Marine Corps and went straight to South East Asia. In 1973 I returned to civilian life ,went back to the ambulance service and went through the first paramedic class in Kansas City. 1980........I had became intrigued with the combination of Fire/EMS services, so I joined the Grandview Missouri Fire Department where I spent the next 26 years and retired in 2006 with the rank of Assistant Chief. So how did I get into mortuary equipment repair? The Fire Department schedule of 24 hours on duty and 48 hours off soon left me looking for something worth while to do on my days off. I though and thought of all the different jobs or services that I could do but found something unappealing about most of them. Our Fire and EMS equipment was always a challenge to get repaired because the just wasn't anybody around who could perform this work . One day I was reminiscing and I wondered "who repairs the funeral home equipment?" I made a few phone calls and the rest is simple history. I established a good working relationship with the embalming machine manufacturers by respecting their proprietary methods of building their product and repairing them in the same manner. One day someone asked me if I could repair their removal cot. I contacted Ferno-Washington and I have been a distributor for their mortuary products since 1988. They are a great company to work with and their reputation for quality products is second to none. I have always tried to treat customers the way that I would like to be treated. I am up front about the repairs that their equipment will need and I perform those repairs to best of my ability. If it's not right .....it simply doesn't leave the shop until it is. I hate to go to buy something like a computer or an appliance.etc., and I have to deal with someone who knows less than I do or an order taker who knows nothing about what I need. If you want to buy a new embalming machine (we feature Porti Boy) or a new Ferno cot or embalming table, I will listen to what you are looking for and what you need. We will discuss features and options and you can select the best product to help you do your job better. This method of doing business has served me well for all these years and I have no plans to do anything differently.

09/09/2026

To all our customers and vendors, we hope you had a well deserved Labor Day weekend!
PLEASE BE AWARE, GOING FORWARD, WE WILL BE DISCONNECTING OUR 800 NUMBER! Please contact us at 816-987-2111 for service. We can also be contacted via Facebook, our website- midstatespro.com, or [email protected]. 1-800-252-5147 will be disconnected soon. Our customers are very important to us. We don't want to miss an opportunity to serve you. 816-987-2111.

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This batch of cots came to us from Minnesota. This customer is a high volume firm and every piece of equipment is critic...
06/24/2026

This batch of cots came to us from Minnesota. This customer is a high volume firm and every piece of equipment is critical. Instead of waiting for something to break, resulting in extensive repairs, this customer has choose to bring their cots to us for preventative maintenance. By doing this, the customer will greatly reduce repair costs, equipment down time will be minimal and equipment reliability will be maximized. A small price to pay for piece of mind, knowing that your equipment will be there for you when you need it.

These cots are being prepared for power washing to remove grease, grit, grime and biohazards. Every cot will go through this process before any repairs will begin.

If you would like your cot serviced, give us a call or email us and we will do everything we can to keep your equipment in good working condition for you.

05/16/2026

Be sure to visit us at the MFDEA State convention on June 15th and 16th in Springfield. Come check out this year's deals on Ferno mortuary equipment.

Added a flow meter to this Duotronic III, as requested by our customer.
04/18/2026

Added a flow meter to this Duotronic III, as requested by our customer.

We don't know how this Duotronic I got like this and we don't ask! One of our customers from Miami, Florida sent us this...
04/10/2026

We don't know how this Duotronic I got like this and we don't ask! One of our customers from Miami, Florida sent us this project. He said,"Give it a shot". We did. I think these before and after pictures speak for themselves. If you think your machine is a lost cause, give us a call. We can help.

03/13/2026

Just a friendly reminder. Some of our vendors will be increasing prices soon. Call us to get the best deal you can while some prices are still set at 2025 rates!

816-987-2111

Also remember to visit the new website at midstatespro.com

03/03/2026

IT'S ALIVE!!!! The long-awaited Mid States Professional Services website is up and running! Visit us at midstatespro.com for vendors, vendors catalogs, vendors user manuals, items for sale and a short story about how we were established. We are very excited about this launch and we look forward to better serve our customers with this new website. Keep checking Facebook and the website for current updates and more content. And as always, feel free to contact us by email or phone.

[email protected]
816-987-2111

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03/03/2026
01/27/2026

What are some common challenges that occur in the prep room? More specifically, what are scenarios that make you say "If I just had ______, I could do my job better and more efficiently." Let us know what you think! We are always looking for ways to meet the needs of our customers.

01/22/2026

Just a reminder: Ferno products are still at their 2025 prices. This won't last long. Give us a call for a quote today!
816-987-2111

Address

206 W Commercial
Pleasant Hill, MO
64080

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