08/30/2026
Just a little friendly reminder.
We’ve had a few incidents happen over the last few weeks, so I just wanted to get on here and take a minute to clear up some things about our ID policy.
We’ve had a few customers recently get upset with the team because they were asked for an ID, and unfortunately, a couple of those situations have gone way beyond someone just being frustrated.
We have always been 21+, and we’re required to check everyone’s ID. It’s not just store policy, it’s Texas law. It doesn’t matter if you’re 21, 45, or 85, it doesn’t matter if we know you personally, and it doesn’t matter if we watched you be birthed with our own eyes. 😳 If my team asks for your ID, I promise they aren’t trying to inconvenience you or give you a hard time. They are doing their jobs, following state law, protecting themselves and protecting this business.
I completely understand that forgetting your ID can be incredibly frustrating. I forget things constantly and sometimes I have bad days too. We’re all human.
What I will not understand, and what I have absolutely zero tolerance for is yelling at my team, calling them names, cussing them out, or making them feel unsafe because they followed a law they are REQUIRED to follow. To be as transparent as possible here, you will not be welcome back into our store.
My team is my entire world. They are the backbone that holds this place together, and are the very people who have held my head above water every time I felt like I was drowning. And as much as I talk about how Coastal Buds would not be where we are today without our incredible community, the same is absolutely true of my team. Who we are today and what we’ve built would have never been possible without them.
And honestly, I think whether you’re allowed back should ultimately be up to the team member you chose to disrespect. My team has just as much of a voice in this place as I do, and I will always stand behind them and their decisions.
So make sure you come prepared with some good snacks and a good apology. KIDDING… kind of😅😌
Please bring your ID. Please be kind to my people.
And if you’re going through something, we genuinely understand. You’re allowed to walk through our doors having the worst day ever.
We’ll meet you with kindness and open ears every single time. We just ask that you please give that same kindness to the people standing behind the counter.
With so much love, and a quick ID check… 👀
-The coastal Buds Team 💚