12/02/2022
Position Summary
Provide courteous and helpful customer service, process sales quickly, accurately, and efficiently. Generate new sales, merchandise product, and support the management team with additional duties as needed.
Duties & Responsibilities:
Ensure each customer receives outstanding customer service.
Greet customers as they enter the store.
Answer customer inquiries via phone.
Maintain awareness of all promotions and advertisements.
Accurately and efficiently ring on registers and maintain all cash at registers.
Issue receipts, refunds, credits or change due to customers.
Maintain an orderly appearance of the register area and keep supplies stocked.
Uphold store cleanliness standards.
Solicit customers to open an Ace Rewards card.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Actively participate in daily huddle meetings.
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
Be conscious of shoplifting activity.
Report any safety issues or concerns to management.
Perform all other duties as assigned by management.
Qualifications:
High School Diploma or Equivalent.
Knowledge of hardware-related products preferred but not required.
Previous experience in a retail environment.
Computer knowledge a plus.
Excellent customer service skills are a must.
Excellent communication skills are a must.
Working Conditions & Physical Requirements:
Must be able to lift up to 40 lbs. frequently to load and unload customer orders.
Must have the ability to stand/walk for long periods of time.
This position will require an individual to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, bending, crouching, and reaching frequently.
Must have the ability to operate lift trucks, pallet jacks, and other similar freight moving equipment.
