01/28/2026
OUR SATISFACTION GUARANTEE AND RETURN POLICY:
We believe in doing business the old fashioned way. We hope by liberal and courteous treatment of our customers, with a line of high quality goods at popular prices, that we will be viewed as the definitive company in this line, to merit the confidence of the trade, and be favored with a large share of their patronage. If something arrives damaged or defective, please call us immediately so that we can arrange for a replacement. If you should change your mind about a purchase, we accept returns for 30 days from receipt, (customer is responsible for original and return shipping costs.) Refunds will be issued within 7 business days after item is returned.
YOUR PRIVACY:
The information you provide us is used solely to process your order. We do not sell our customer's information to any third party. For security, our online store utilizes the latest encryption to prevent information interception.
HOW TO CONTACT US:
■ E-Mail: [email protected] (PLEASE NOTE: Requests for the value of antique lanterns are automatically deleted.)
■ Toll Free Canada and U.S.A. Lantern Order and Help Line: 1-877-985-5267 (Monday - Friday, 9-5 Pacific Time)
■ International Order and Help Line: 1-760-789-2126 (Monday - Friday, 9-5 Pacific Time)
■ International Fax Number: 1-760-787-2379
■ U.S. Mail Address: W. T. Kirkman Lanterns, Inc., PO Box 2166, Ramona, CA 92065
■ Physical Address: W.T. Kirkman Lanterns, Inc., 947 Main St., Ramona, CA 92065