JJ's Creations

Ordering Information If you are interested in ordering any of our products, please call us at 775-233-6453, send us a Facebook message, or email us at [email protected]. We'll get in touch with you as soon as possible. Thank you and we look forward to hearing from you! ----- Payments Policy We currently accept cash, check, money order, and credit cards as methods of payment. Please do not send credit card information via email. For remote orders, we will call you to confirm your credit card information. There is a 3% processing fee for credit card transactions. ----- Shipping Policy Orders received by 12:00 PM business days will ship the same day (for in stock items) via USPS Priority Flat Rate Mail. Orders received after 12:00 PM or on non-business days will ship the next business day. Order received for out of stock items will ship as soon as possible after stock is replenished. Shipping costs for all orders will be calculated at current USPS rates and added to your invoice. ----- Returns Policy If you are not completely satisfied with your purchase, you may return your product within 30 days of delivery for a full refund. If you are returning a product because of an error on our part (e.g. wrong item shipped), we will also pay for the return shipping costs. Refunds will be processed within four weeks taking into account transit time for product return, processing of your return once we receive it, and transit time to send your refund. For returns, please contact us at 1-775-233-6453.

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