09/26/2026
💚 A little update about store hours, after-hours shopping & pickups 💚
I have always done my absolute best to work around our customers. I’ve come into the store on my days off, stayed late in the evenings, and made special trips in so someone could shop or pick up an order.
And honestly… most of the time, people don’t end up showing up, or I get a last-minute message that they can’t make it.
I completely understand that life happens. Things come up, plans change, and I truly get that. ❤️ But for my own sanity and for my family, I have to make a change.
Going forward, if you need to meet at the store outside of our regular business hours, I need at least 48 HOURS NOTICE. I will no longer be able to accommodate last-minute after-hours shopping or pickups.
I have four beautiful kiddos, another job, a household, and a business to run. My life is BUSY. 😅 I love being able to make shopping and pickups convenient for you, but there have been so many times where I’ve left dinner sitting, changed family plans, or skipped something I wanted to attend just to come to the store… only for someone not to show.
I simply can’t continue doing that. ❤️
As far as orders go:
If you text me that you’d like to place an order, I will be sending you an invoice. I’m so sorry, but I need to start doing this.
There have been too many situations where someone asks me for products, I push other things aside to make their order, and then the order sits on my shelf for pickup.
You are absolutely welcome to text me your order! I just need an email address with it so I can send you an invoice. Once the invoice is paid, I’ll get your order made and ready for you.
And YES… I know that sometimes I can be a difficult person to get ahold of.
Please understand that I have my notifications turned off for many reasons that I’m not going to get into. I do my best to respond to everyone, but sometimes it takes me a little while.
I always tell people please give me 24 hours to get back to you. If you haven’t heard from me after that, you are MORE than welcome to send me another message. I promise I’m not ignoring you! Sometimes I’m just juggling 500 things at once.
Like I said before, I’m busy, but I am SO blessed. And I truly appreciate every single one of you who supports Small Town Wicks & Suds.
My inbox is ALWAYS open if you need something. Just please be patient with me and understand that there is a real person behind this business trying to balance a family, another job, and a small business.
And please know, this isn’t me trying to make things difficult or push anyone away. This is me putting some boundaries in place so I can continue running my business without constantly putting my family and personal life on the back burner.
If you decide you’d rather support someone else because of the policies I’m putting in place, I completely understand.
Our regular store hours have been VERY consistent every week. And if something does come up and we need to close, I am always as open and honest as possible and do my best to give everyone a heads-up.
Thank you for understanding, for being patient with me, and for continuing to support our little shop. 🫶🏻
I appreciate you all more than you know.
