08/05/2026
We know several of our customers have been waiting much longer than expected for LG and Samsung appliance parts. Because of these ongoing delays, we took the time to dig deeper and research what is causing the issue so we could provide you with accurate information.
Please read the following notice.
——————————————————————
📌Important Notice Regarding LG & Samsung Appliance Repairs
LG and Samsung replacement parts are currently experiencing significant delays due to ongoing global supply chain issues, semiconductor shortages, and limited parts availability. In many cases, parts are taking weeks—or even months—to arrive. Some newer Samsung models are also experiencing limited or discontinued parts availability, making certain repairs impossible.
Unfortunately, these delays are completely outside of our control. We understand how frustrating it is to be without an appliance, but we also don’t want our customers to feel that we are being unresponsive or delaying repairs. We take pride in providing honest, dependable service and clear communication throughout the repair process.
Because these manufacturer-related issues continue to worsen, we are considering temporarily suspending service on LG and Samsung appliances until parts availability improves. If this decision is made, it is solely to avoid putting our customers in situations where we cannot provide the level of service they deserve.
We remain committed to servicing the brands we can repair efficiently and will continue to monitor the situation with LG and Samsung.
We appreciate your understanding and continued support of our small business. Thank you for trusting Cook’s Appliance.
**For a more detailed list of current ongoing issues, you can google “why are appliance parts from LG and Samsung taking so long to arrive” ……**
