Converged Infrastructure Solutions provides all the relevant facets of Cloud based Unified Communications Services ensuring that each of the services can combine into a holistic Unified Communications offering seamlessly to its clients. Services provided are Telephony, Contact Centre, Video and Audio Conferencing, Unified Messaging, Instant Messaging, Fixed Mobile Convergence and Collaboration. Us
er interfaces to these applications include IP handsets, mobile applications, real-time communications dashboards, and productivity applications. For our customers it provides
• A Reduction in telecommunications costs such as voice and data circuits, long distance charges, cellular minutes, conferencing services, phone system maintenance and support contracts, travel and commuting expenses, and energy and environmental costs
• Operationalising rather than capitalising infrastructure costs
• Increasing both user and business-process productivity. Examples include reducing employee latency, providing mobility and flexibility for employees to work anywhere and anytime.
