Bringing you the latest trends in woman clothing & the most quirky gifts for all ages. To help this happen, we've created 3 core service offerings:
Online Store & Instore : For your comfort we bring you a daily live update on what's happening in store & online. With friendly service & greeted with a smile we welcome you now to our online platform where you can shop anywhere from South Africa. So
urcing of product : Saw anything cool? Lets help you source it! We source local & international. All our items are handpicked for the perfect curated collection. Fairy Wings Consultancy: Whether you'd like to shop one-on-one or in a group we would love to help you find your perfect spoil for the day! Our team is always there to help. REFUND POLICY
FAIRY WINGS GIFT SHOP DOES NOT PROVIDE FOR CASH REFUNDS. ALL REFUNDS WILL BE GIVEN AS STORE CREDIT. PLEASE NOTE THAT ALL SALE ITEMS PURCHASED ARE FINAL. All items purchased on SALE are NON-REFUNDABLE and NON-EXCHANGEABLE. We have a 7-day exchange policy, which means you have 7 business days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returns are at a customerโs expense. Customers are to arrange their own courier collection and delivery to our physical address. We except no liability for returned items lost or damaged in transit. We recommend using Aramex. To start a return, you can contact us at [email protected]. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]. Damages and issues
Each item we send out is initially quality controlled. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that wear and tear in a course of normal use is not considered a manufacturing fault. Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for electronics. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. RETURN ADDRESS:
Fairy Wings Gift Shop
349 Cape Road
Westway Centre
(inside the arcade)
Newton Park
Port Elizabeth
6055
