Tracker .to care is to protect

Tracker .to care is to protect Call center tranning and placements

09/10/2022

Our call center company is looking for candidates with no experience but only grade 12 to start working immediately in our new call center company
Call Center Agent Job Responsibilities:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Whatsapp: 082 628 0056
Email: [email protected] Thank you

07/02/2022

· Matriculants call centre job in Pretoria with out experience as the training will be provided.

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Responsibilities:
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.

Requirements:
• Grade 12 and above or better.
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of copany products, services, and policies.

TO APPLY CALL/WhatsApp : +27 82 628 0056

03/02/2022

Our fast Growing Company in Pretoria and Enterprise requires Call Center Agents for the role Of Inbound and Customer Service. All Candidates should meet the following Qualities.
Knowledge Retention.
Attention to Detail.
Organization.
Flexibility.
Friendly.
Calm Under Pressure.
Effective Communication skills.

Requirements.
Grade 9,10,11 &12
No experience required as training will be provided.
Whatsapp the keyword JOB to: +27 82 628 0056

Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

03/02/2022

Apply now!

28/01/2022

Our inbound and outbound new call center company is currently looking for School levers and Dropouts to start working as an call center representative in Pretoria, Sandton, Randburg, Pretoria and Johannesgurg.

NB: No experience will be needed since the training will be provided. All the trainin will be attended in our Pretoria C*D offices.

DUTIES:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
Call Center Representative Job Description Examples

REQUIREMENTS:
Grade 9, 10,11 and 12 with valid report or certificate.
Valid ID or Passport
Good luck and may God bless you!!!
Whatsapp: 082 628 0056

13/01/2022

· Matriculants call centre job in Pretoria ·
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Responsibilities:
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
Requirements
• Grade 10, 11 or better
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
TO APPLY CALL/WhatsApp : +27 82 628 0056

12/01/2022

We seeking for Matriculates and Dropouts in our new call center company to start working immediately without experience as the training will be provided. the candidates should be young and energetic. All the training will be attended in our Pretoria C*D offices.

Answer inbound calls in a timely and friendly manner
Evaluate problems and complaints of the callers and provide proper solutions to them
Respond to the needs of customers and provide personalized service
Provide information on the company’s products or services and generate interest in the offer
Upsell products and services
Research needed information using available resources
Process orders, forms, and applications
Route calls to other team members whenever needed
Make relevant notes from customer interactions
Identify any issues that customers might be struggling with
Report on customer feedback
Complete call logs and reports
Manage & update customer databases
Follow-up on customer calls
Boost customer loyalty by offering a proper experience over the phone

all the qualified candidates will be undergoing through the training then they will be placed in to different locations around Gauteng. to apply please Whatsapp: 082 628 0056

12/12/2021

Our client is looking for exceptional customer service agents to join our Pretoria continuously growing team.
Our client is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
We are launching an international USA customer support Logistics campaign and we are looking for exceptional customer service representatives who is the fast learner and hard working.
The ideal candidate will be self-motivated with a strong sense of urgency, performs well under stress and have the ability to multi-take and meet deadlines. You need to be a skilled communicator and be able to build relationships .This position is pivotal in providing the level of care and commitment that our clients have come to expect and depend on from our client.

What You'll Do
Customer Service:
Answer inquiries via phone and email
Proactively track shipments
Update shipment status and tracking notes in our tracking management system.
Communicate with clients regarding shipment delays and status updates
Communicate with our vendors regarding shipment delays and status updates
Troubleshoot delayed shipments potentially finding alternate transit
Multitask between platforms on the client's CRM system
Deliver the best possible customer satisfaction through your interaction with your clients
Ensuring that customers are satisfied with support resolutions provided
Determining the quickest, most effective ways to answer a customers questions
Escalating queries and concerns
Working with a team to find appropriate solutions
Quickly identify and communicate new issues for expedient investigation and resolution
Achieve specified client SLAs

Who You Are

Must have 9,10 and Matric
NB: No experience needed since the training will be provided
Excellent written and verbal communication skills
Ability to multitask - working on multiple screens at once
Exceptional interpersonal and customer service skills
Analytical and problem-solving skills
Strong technical ability including proficiency with email and support ticketing systems.
Multitasking and organisational skills
Attentiveness and patience

To applu or for more information please Whatsapp: +27 82 628 0056

11/12/2021

Our fast Growing Company in Pretoria and Enterprise requires Call Center Agents for the role Of Inbound and Customer Service. All Candidates should meet the following Qualities.

Knowledge Retention.

Attention to Detail.

Organization.

Flexibility.

Friendly.

Calm Under Pressure.

Effective Communication skills.

Requirements.

Grade 9,10,11 &12

No experience required as training will be provided.

Whatsapp the keyword JOB to: +27 82 628 0056

Requirements

Minumun level of education: Grade 10 /N2
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

02/12/2021

Internal Call center Representative Candidate – Pretoria Job at Customer Service Consultant – Pretoria, Gauteng

Vibrant and well mannered customer care consultant is needed for an internal sales department based Pretoria and Randburg. The customer care consultant is responsible for ensuring that our customer’s experience is a positive one each time they engage with them. They need to have proactive customer service and problem-solving skills. They will be interacting with our sales colleagues and making sure that the necessary information is taken to provide fast service to our clients.

Job Description –
• Answering, screening and forwarding incoming calls and taking messages when required.
• Providing internal and external customers with real time
• Ensure that customer service system required administration is conducted on a day to day basis
• Receive & record all customer complaints
• Work to support the Sales Representatives on all orders and deals brought in
• Excellent Call Conduct
• Must be able to speak confidently to clients and customers

Requirements –
• Assertiveness and confidence in dealing with conflict
• Ability to work under pressure
• Highly efficient
• Planning and organizational ability
• Ability to work independently/ self driven
• Accuracy & attention to detail
• live in and around Pretoria area

Job Types: Full-time and Permanent

Salary: Basic plus commission

Experience:
• Grade 10,11 and Matric

Work Remotely:

About the Company

Company: Customer Service Consultant –Pretoria –

Company Location: Pretoria, Randbug, Gauteng

Estimated Salary R5000 basic salary and there is plus commission

To apply Whatsapp: +27 82 628 0056

Address

404 HOUSE COLLEGE , TESTIMONY HOUSE, JOHANNES RAMOKHOASE AND DU TOIT
Pretoria
0001

Telephone

+27826280056

Website

Alerts

Be the first to know and let us send you an email when Tracker .to care is to protect posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Tracker .to care is to protect:

Shortcuts

Share

Category