My Sweet Source

06/23/2026

Someone is maliciously trying to sabotage our business through Google.

We have no idea who these people are or have ever had unsatisfied customers (that we’re aware of). No customers have ever ordered through us using these names, or even last names. This is the second random account, who posted a one star review in one week.

Does anyone know how to get Google to take down these reviews?

We reported the review. This person left a review (June 22nd) with a suspected AI screen shot, dated 4 days beforehand (June 18th), claiming we were angry about their review. It’s impossible to reply to a review before the review is posted, so it’s more than obviously fake.

Is anyone else going through this? Help!

06/16/2026

So, we received our very first 1 star review on Google yesterday, but do you know what’s the worst part?

We have no idea who they are.

One of the most detrimental things that can happen to a business is getting bad reviews. That said, if it was due to bad service, we all need these reviews to know whether we want to choose a service these businesses provide. I take reviews to heart and use it to improve customer’s experience.

Unfortunately, there are scammers or people who act in bad faith to undermine all the hard work that goes into a business. For a big business, this may not affect them at all, but, being a small business, owned and operated by myself, this is truly disheartening and frustrating.

I don’t expect Google to take it down. It has been reported, but we all know how online appeals go. 😔

After I got the notifications about the review, I immediately searched our orders from the entire past month. Turns out, there have been no orders with this name, no orders from Toronto within this timeframe (within a week before or after) and every single order has been delivered prior to this past week. I left a review reply, but not a single response.

Once I ruled out that this customer even existed, I thought, why wouldn’t someone contact us by email, website, or even Socials if they couldn’t get through over the phone? Immediate red flag, right?!

So here I am, anxiety inflicted, because I work so hard to make sure all our customers have a positive experience and yet can’t do anything to appeal this negative review.

However, if you’ve had a positive experience with My Sweet Source, can I ask a HUGE favour? Please leave us a review on Google. This would absolutely make my day! Meanwhile, I’ll keep working my butt off with my now 4.9 Star business. 🩷🥴

Our Google Profile:
https://g.page/r/CcwNwL3lB4q_EBE/review

06/15/2026

06/02/2026

We did not invent the cake pan. We added all the necessary benefits.

When we set out to improve the shape of traditional bakeware, we started by analyzing common fail points in commercial kitchens. We observed decorators losing valuable production time to a highly repetitive task. That task was leveling cake layers.

Traditional pans often feature slanted sides, requiring decorators to trim and level every layer before stacking. We addressed this directly by engineering our pans with perfectly straight sides. This design choice ensures precise ninety degree angles on baked layers right out of the oven. The result is a significant reduction in preparation time.

We also focused on durability. Professional kitchens subject tools to intense stress. To combat warping and extend product lifespan, we integrated rolled edges into our pans. This provides essential rigidity during heavy commercial use.

Our focus remains on improving professional efficiency. By analyzing the daily challenges of bakers, we engineer reliable solutions that save time and support businesses.

05/22/2026

Chefmaster is Here! | BOGO Sale - All Roxy & Rich https://wix.to/VQGO0ja

05/07/2026

New “Spiders” Stencil by The Cookie Countess!

Great for Halloween, or Spider-Man and superhero themed cookies.

05/06/2026

New Ann Clark Cookie Cutters!

Check them out at: www.mysweetsource.com

05/04/2026

Chefmaster Liqua-Gel® and Airbrush Coloring is in stock now!

Check out our prices at: www.mysweetsource.com

04/29/2026

On The Way!

Chefmaster Airbrush & Liqua-Gel® Liquid Food Coloring is on its way!!

Check out all the options now on our website at www.mysweetsource.com.

✨Click the “back in stock” button on each product page to be notified as soon as they’re available for purchase. ✨