Wave

29/05/2026

For any customers based in the South East Water region who are experiencing supply interruptions, please check their website for updates:

💧 We know many customers continue to experience supply interruptions, and we’re sorry for the impact this is having.

As our teams continue working around the clock to restore and stabilise supplies across the network, bottled water stations will remain open until 10pm today for customers who need them.

📍 Challock Village Hall, Blind Lane, Challock, Ashford, TN25 4AU
📍 Kingsnorth Church of England Primary School, Church Hill, Kingsnorth, TN23 3EF
📍 Sainsbury’s Altira Business Park, 6 The Boulevard, Herne Bay, CT6 6GZ
📍 Sainsbury’s Reeves Way, Chestfield, Whitstable, CT5 3QS
📍 Kavanagh Cinema, William Street, Herne Bay, CT6 5NX

Thank you for your continued patience and support while we work to restore supplies as quickly as possible.

For the latest updates, please visit: https://orlo.uk/Lck6K

[Image description: South East Water colleagues wearing orange high-visibility vests and carrying packs of bottled water at a bottled water station, with a South East Water vehicle in the background.]

29/05/2026

It's National Walking Month, and what better time to celebrate that we’ve been stepping things up with our Virtual City Break Walk! This activity encourages everyone to move more, break up the desk day and stay active 💪

From London to 12 iconic European cities, 64 of our colleagues came together to achieve an incredible 107,725,855 steps. That’s over 72,000 km walked and run! 👏 Well done everyone!

29/05/2026

The school holidays are coming up fast - have you prepared for closure?

Make sure you don’t overlook key checks before locking up for summer. A little prep now can save a lot of hassle later, including avoiding an unexpectedly high bill if there's been a leak or a tap left running!

You might also qualify for our Big Blue Eco Booster Project 💧 we're helping schools save water (and money) with FREE water saving visits. Our video below shows what we've achieved so far.

Find out more about Big Blue here 👇 it's the perfect time to get involved!
https://zurl.co/ptZsK

29/05/2026

It's Digital Friday!

Our phone lines are closed but you can still chat to us on Live Chat, our socials or emails. Why not give it a try? It's great for if you're on the go, or if you're just not feeling very peopley!

Chat to us here: https://zurl.co/h14xM

28/05/2026

It’s been a rewarding day at HEFMA’s forum in Leeds! It was great to chat to NHS Trusts about water efficiency and we managed to let our competitive sides out too 👀 we’re looking forward to presenting the Sustainability Award at tonight’s dinner!

27/05/2026

The Wave team spent a day volunteering in our Wave Woodland in Durham last week 🌿 They tackled the Himalayan Balsam growing there, which is an invasive plant, and clearing large areas to protect our young trees. They also got a chance to carry out water quality checks with support from Wear Rivers Trust .

It was a great day making a real environmental impact. Thank you to Wear Rivers Trust for their ongoing partnership! 💧👏

26/05/2026

Did you know, just like your other utilities, you can switch water retailers? Join over 300,000 businesses who trust us for award‑winning customer service, expert support and a passion for the planet. Did we mention we're the only retailer to have won Water Retailer of the Year 3 times too, AND we're nominated again this year? Just saying... 🤫

Switch here: https://zurl.co/bnJr8

22/05/2026

We're closed on Monday, but you can still access My Account or our FAQs if you have any queries. Otherwise, we're wishing you a lovely (sunny) bank holiday weekend and we'll be back on Tuesday!

20/05/2026

Exciting things are coming! Watch this space 👀📽️

20/05/2026

Wondering if an Automatic Meter Reader (AMR) is right for your business water setup? Have questions, but not sure where to start? We're here to make it easy! We’ve compiled answers to the most common questions about AMRS to help you understand how they work, what the benefits are, and what it could mean for your business.

Get the answers you’re looking for in our collection of FAQs: https://zurl.co/wCIv2