06/17/2026
Some of you may remember back in January, a Gibson RB 250 that was brought to me for repair went missing after being taken to UPS STORE #3315 in Round Rock TX.
It scanned in, and showed "on it's way" and then nothing.
The owner asked me to inquire into it as many do, and I filed an initial claim after a period of time long enough for it to be showing tracking. The claim was denied, and I was told that it was referred to a fraud division. I thought that meant store fraud, driver fraud, but after all this time they are trying not to pay the claim, stating that I have made too many claims on them over time and it seems suspicious. Even though it was a purchased label on my account, scanned at an authorized store and show on the way, and then a "delivery exception" and then nothing. So I guess I snuck back in and took it or made a deal with the driver? When is the last time I needed a 70s RB 250? When I could have taken all of your instruments over the years worth 2 times, 3 times the amount? Why are they still allowing me to ship, every week? No letters of warning, nothing. UPS "My Choice for business" member for 11 yrs and shipping with them for 30. So warning, if you ship something for someone, it gets lost, make them as receiver file the claim, period, or you life will suck. Now I have spent hours trying to help the owner that had it 50 yrs who now is asking me for even more of my time and it is taking its toll on my mental capacities and at this point I am wondering who I should sue. Any legal help, any lawyers that can assist me (Will pay) to see where I need to go to make this go away for me would be appreciated. Can furnish all doc and correspondences I have. Thanks. VM
